The internet age made some of our old, tried and true revenue strategies obsolete. Technology pushed us to do things differently, but will technology now make it easier to return to old segmentation strategies and improve our product curation to improve guest experience and increase revenues? Perhaps it is time to dust off those old playbooks.
The EU’s rules on data protection make it illegal to transfer personal details to any country that does not meet the bloc’s privacy standards. Since there is no US federal legislation on data protection or privacy in general, invalidating Safe Harbor puts US based companies in a complicated situation.
After October 2015 all merchants will be required to support EMV chip cards throughout the US for in-person card transactions. Do you understand the implications? Is your hotel ready at all your outlets? What does this mean for your business?
Our new brand name – Hospitality eResources – and our new website were officially launched today at HeR-consulting.com along with new branding for our blog, HeR Perspective. The new branding focuses on our ever evolving approach to bringing education programs and eLearning courses, electronic distribution expertise, and insight about engagement-driven technology and marketing to the hospitality and travel sector
The more things change the more they stay the same! That old saying rang true last week in Austin at HITEC. Each year we walk the aisles asking who is really innovating and who is reinventing the wheel. Read on to get our thoughts on this annual ritual that is the US hospitality industry s’ most important technology event.